Sofia Balkan Palace
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Συνοπτικές πληροφορίες
Άφιξη από τις: | 3:00 μ.μ. |
|---|---|
Αναχώρηση πριν από τις: | 12:00 μ.μ. |
Πρόγευμα | Διαθέτει πρωινό |
Κατοικίδια | Τα κατοικίδια επιτρέπονται με επιπλέον χρέωση |
Παιδιά | Τα παιδιά είναι ευπρόσδεκτα σε αυτό το ξενοδοχείο |
Παροχές
Wi-Fi
Πάρκινγκ
Κλιματισμός
Μεταφορά από και προς το αεροδρόμιο
Fitness center
24ωρη ρεσεψιόν
Περισσότερα για το ξενοδοχείο Sofia Balkan Palace
Sofia Balkan Palace
Το πολυτελές Sofia Balkan Palace βρίσκεται σε μια προνομιακή τοποθεσία στην καρδιά της Σόφιας, δίπλα στο σταθμό Serdika του υπόγειου σιδηρόδρομου και φιλοξενεί το Bar Basilica και το Restaurant Labels.
Κριτικές από 
Ταξιδιώτης σε γκρουπ
Σχόλιο: 21 Ιουλ 2026
⭐ Timeless Elegance in the Heart of Sofia
I had a wonderful stay at Sofia Balkan Palace and was truly impressed by the hotel’s elegance, exceptional hospitality, and unbeatable location in the heart of Sofia. From the moment I arrived, the staff were warm, professional, and attentive, ensuring a smooth and welcoming experience throughout my stay.
My room was spacious, beautifully appointed, and impeccably clean, combining classic charm with modern comfort. It was the perfect place to relax after a day of exploring the city.
The breakfast was excellent, offering a generous selection of fresh, high-quality local and international dishes. I also appreciated the hotel’s historic character and refined atmosphere, which made my stay feel even more special.
One of the greatest advantages of Sofia Balkan Palace is its prime location, within walking distance of Sofia’s main attractions, shopping streets, restaurants, and public transportation, making it an ideal choice for both business and leisure travelers.
I highly recommend Sofia Balkan Palace to anyone visiting Sofia. It offers timeless elegance, outstanding service, and an unforgettable guest experience. I would gladly stay here again on my next visit to Bulgaria.
My room was spacious, beautifully appointed, and impeccably clean, combining classic charm with modern comfort. It was the perfect place to relax after a day of exploring the city.
The breakfast was excellent, offering a generous selection of fresh, high-quality local and international dishes. I also appreciated the hotel’s historic character and refined atmosphere, which made my stay feel even more special.
One of the greatest advantages of Sofia Balkan Palace is its prime location, within walking distance of Sofia’s main attractions, shopping streets, restaurants, and public transportation, making it an ideal choice for both business and leisure travelers.
I highly recommend Sofia Balkan Palace to anyone visiting Sofia. It offers timeless elegance, outstanding service, and an unforgettable guest experience. I would gladly stay here again on my next visit to Bulgaria.
Ζευγάρι
Σχόλιο: 12 Αυγ 2026
I got my belongings thrown away, the reception was awful and the rooms were not very clean.
I got my belongings thrown away, the reception was awful and the rooms were not very clean.
We booked two rooms for 2 nights on 10.08.26. Upon arrival, the concierge offered to bring our luggage from the lobby to the room so we handed it to him and checked in without it. We waited for hour and a half for our suitcases but since they didn't bring them to our room, we just went on a walk with our dirty clothes.
The next day we went to the hall for our wedding and upon returning, we found out that the cleaning personnel had thrown away our shoeboxes which we needed, alongside all the socks that were inside those shoeboxes. Not only that, but they had thrown away my suit bag with the hanger and the bowtie still inside. I'll say it again...IT WAS FOR MY WEDDING. Thank god I had the jacket with me.
Upon checking out, I was moving our luggage to the lobby when that same concierge offered to help. I agreed and pointed him to the room. He took the cart and proceeded to wait for the bigger elevator, while I took the smaller elevator. I reached the room, took the rest of the luggage, went back to the elevators and called the bigger elevator - the one which the concierge was supposed to arrive with and suprise... he was not there. I decided not to wait for him considering the last time it took him more than 90 minutes to do his job, which I did for 3 minutes with no cart.
In the end, he caught up with me and had the audacity to blame me for making him go to our room for nothing. He told me "don't fool me around" or something along these lines.
Now about the cleanliness. The rooms look like someone cleaned them with their eyes closed. There were chunks of dust, hair elastics, some corners looked like they were never cleaned and the shower cabin was even dirtier on the edges. Even the walls were dirty. One of the rooms had coffee stains on the wall.
I hope at least our wedding photoshoot turns out good, because the only people that seem to know how to do their job in this hotel are the interior designer and the builders, because it felt like a cheap motel with a good design.
We booked two rooms for 2 nights on 10.08.26. Upon arrival, the concierge offered to bring our luggage from the lobby to the room so we handed it to him and checked in without it. We waited for hour and a half for our suitcases but since they didn't bring them to our room, we just went on a walk with our dirty clothes.
The next day we went to the hall for our wedding and upon returning, we found out that the cleaning personnel had thrown away our shoeboxes which we needed, alongside all the socks that were inside those shoeboxes. Not only that, but they had thrown away my suit bag with the hanger and the bowtie still inside. I'll say it again...IT WAS FOR MY WEDDING. Thank god I had the jacket with me.
Upon checking out, I was moving our luggage to the lobby when that same concierge offered to help. I agreed and pointed him to the room. He took the cart and proceeded to wait for the bigger elevator, while I took the smaller elevator. I reached the room, took the rest of the luggage, went back to the elevators and called the bigger elevator - the one which the concierge was supposed to arrive with and suprise... he was not there. I decided not to wait for him considering the last time it took him more than 90 minutes to do his job, which I did for 3 minutes with no cart.
In the end, he caught up with me and had the audacity to blame me for making him go to our room for nothing. He told me "don't fool me around" or something along these lines.
Now about the cleanliness. The rooms look like someone cleaned them with their eyes closed. There were chunks of dust, hair elastics, some corners looked like they were never cleaned and the shower cabin was even dirtier on the edges. Even the walls were dirty. One of the rooms had coffee stains on the wall.
I hope at least our wedding photoshoot turns out good, because the only people that seem to know how to do their job in this hotel are the interior designer and the builders, because it felt like a cheap motel with a good design.
Ζευγάρι
Σχόλιο: 29 Ιουν 2026
Διαμονή: Ιουν 2026
Disappointed
We arrived at the hotel today, the room was only ready at four and a half instead of three, the floor was not clean and the room was nothing.
Οικογενειάρχης ταξιδιώτης
CY
Σχόλιο: 28 Ιουλ 2026
EXCELLENT LOCATION - EXECUTIVE SUITE IS GREAT
The location of this Hotel is great. The building is very beautiful. In the very center of everything. Metro station just in front of the Hotel. Vitosha Boulevard only 2 minutes away. With in walking distance from cafes, restaurants, shops etc. Check in was way too slow. Lobby was very beautiful. Our executive suite on the 2nd floor, was huge with great views. Room with double was very big with very comfortable bed and pillows and the doors closed to separate it from the rest of the space. Shower was huge. Slippers and bath robes were available but only for 3 and our reservation was for 4 people. Extra bed was comfortable but sofa which was turned to bed was extremely uncomfortable. We had to ask to the reception to come and clean the room (unacceptable for such a hotel). After returning to the hotel I have noticed that even though the room was cleaned a piece of paper that was from the 1st day in front of the shower was still there. Staff at reception and restaurant very polite, but I can’t say the same for the staff at breakfast area. Breakfast had many many options for every taste. Coffee was terrible and when I tried to order I was said that is available only from the machine. Check out very fast. Overall we had a great time in spite of the minor issues I mentioned above.
Σόλο ταξιδιώτης
UK
Σχόλιο: 19 Ιουλ 2026
Unimpressed
Very unimpressed. The hotel looks lovely from the outside as well as inside, however beyond that, it really sucks. The service, if you want to call it that, is lazy and inept. Charles, who checked me in, seemed like he could not care less, and his colleague, name tag-less, seemed equally apathetic. The first room I was given on level 6 had a very low roof and felt quite dark and claustrophobic, and the 'balcony' had a wall about 2m high meaning that it felt more like a prison cell than a balcony.
The second room I was given on level 4 is about the same size, perhaps a little larger, but poorly laid out, damaged paint and overall does not look well maintained.
I asked for extra pillows to be sent to the room only to be told by one of the two useless robots at reception that housekeeping was unavailable--this I find hard to believe and suspect that they just could not be bothered.
The second room I was given on level 4 is about the same size, perhaps a little larger, but poorly laid out, damaged paint and overall does not look well maintained.
I asked for extra pillows to be sent to the room only to be told by one of the two useless robots at reception that housekeeping was unavailable--this I find hard to believe and suspect that they just could not be bothered.
Εξαιρετική τοποθεσία
5, pl. 'Sveta Nedelya' Square, Σόφια, 1000, Βουλγαρία|0,31 χλμ. από το κέντρο της πόλης
Άφιξη και αναχώρηση
Άφιξη από τις:
3:00 μ.μ.
Αναχώρηση πριν από τις:
12:00 μ.μ.
Χρήσιμες πληροφορίες
Τα παιδιά είναι ευπρόσδεκτα σε αυτό το ξενοδοχείο
άνω των 12 ετών
29 € (USD32,85) ανά άτομο ανά διανυκτέρευση
Έως 1 ετών
Δωρεάν
Τα κατοικίδια επιτρέπονται με επιπλέον χρέωση
Διαθέτει πρωινό
Τιμή προγεύματος
23 € (≈26,48 USD)/άτομο
Ώρες προγεύματος
07:00 - 11:00, από Δευτέρα έως Κυριακή
Για τις κρατήσεις με μη επιστρέψιμη τιμή, κατά το check-in θα πρέπει να προσκομίσετε την πιστωτική κάρτα που χρησιμοποιήθηκε για την προκαταβολή για λόγους επαλήθευσης. Το όνομα που αναγράφεται στην πιστωτική κάρτα θα πρέπει να αντιστοιχεί στο όνομα του επισκέπτη που κάνει check-in. Παρακαλείστε να σημειώσετε ότι προεγκρίνεται εγγύηση ύψους 50 EUR ανά δωμάτιο και ανά διανυκτέρευση στην πιστωτική κάρτα του επισκέπτη, ως εγγύηση για τη χρήση τυχόν πρόσθετων παροχών. Εάν δεν προκύψουν επιπλέον χρεώσεις κατά τη διάρκεια της διαμονής, το ποσό επιστρέφεται πριν από την αναχώρηση. Εάν ταξιδεύετε με κατοικίδια, παρακαλείστε να σημειώσετε ότι επιτρέπονται μόνο κατοικίδια βάρους έως 10 κιλών με πρόσθετη χρέωση 30 EUR ανά διανυκτέρευση.
Το ξενοδοχείο δέχεται τους εξής τρόπους πληρωμής:
Cash
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